Winter Break Week: Please Note we will be closed for a winter break: Closed Friday 23 June 2017 through Monday 3 July 2017. Re-open Tuesday 4 July 2017. Orders will be processed after we re-open, in the order they were placed.
Delivery and Shipping Information
Please note that the individual order-line prices displayed, when summed, may not exactly match the order total. This variation occurs because tax pricing is managed to 4 decimal places.
Shipping within New Zealand
- Within New Zealand we use Courierpost Track & Trace. We use this method as we are able to properly package your goods for safe shipping, and we love the track and trace facility provided, so hopefully nothing goes astray :) Note: Courier Post track-pack service is usually overnight, unless you are in a rural delivery area.
- Buy as much as you like, the shipping cost stays at a low flat rate of only $4.95 per order, no matter how much you buy. (Does not apply to packaging boxes or 12 inch lazy susans).
- Same price for our rural customers, we treat all our customers alike, and PO Boxes are fine.
- This price applies within New Zealand only.
FREE Shipping within New Zealand
- If the total of your order comes to $60 or more, the shipping is free! (Sorry, does not apply to packaging boxes or 12 inch lazy susans.)
This price applies within New Zealand only.
Most orders are sent within 3 days of the order being received. The price will be worked out based on the weight of the item.
Orders up to $50 in value can be sent by standard post. Please note there is no tracking for posted items. You may prefer to upgrade to shipping by EMS.
All international orders over $50 in value, and up to 2kg in weight, will be sent by EMS, insured track and trace air post. An indication of the cost is below:
- Australia: $24 - 32
- South Pacific: $39 - 50
- East Asia & North America: $39 - 55
- UK & Europe: $39 - 56
- Rest of the World: $39 - 56
Please ensure your email address is typed correctly! Remember all prices on our Website are in New Zealand dollars. You can check what this will be in your currency at the currency converter site www.xe.com .
Approximate delivery times according to New Zealand Post:
- Australian orders 3-7 days.
- USA orders 6-10 days.
- UK orders 7-10 days.
- Europe and Ireland 7-10 days (some countries may be longer eg. France).
- Canada 7 - 14 days.
(Please remember that near Christmas, all mail takes longer).
Please note we are subject to international postal systems, but these times are a good guideline for you to know when to expect your delivery. Please note that customs and country import taxes that are specific to your country are your responsibility.
We really work hard to make your shopping fun, as we like super happy customers, so if there are any problems we want to solve them quickly and keep you a happy customer, so contact us right away. We're very friendly people!